This User Agreement (“Agreement”) is concluded between Sanalogi Bilişim San. ve Tic. A.Ş. (“Company”) and the person who registers as a user (“User(s)”) on the site located at www.turasistan.com (“Site”). The Agreement shall enter into force upon its electronic acceptance by the User and shall remain in effect unless terminated by the parties in accordance with the procedures specified in the Agreement.
This Agreement is concluded for the purpose of determining the terms and conditions regarding the User's use of the cloud-based finance and business management application (“Application”) accessed via the Site and the data uploaded to the Site by the User (“Content”), as well as the rights and obligations of the relevant parties. The terms of use, rules, and conditions presented by the Company to the Users regarding the use of the Site and the Application within the scope of the Site are also an annex and an integral part of this Agreement and, together with the rights and obligations set forth herein, constitute the entirety of the parties' rights and obligations.
3.1 The User declares that they know they must approve this Agreement by providing the information requested by the Company fully, accurately, and up-to-date in order to benefit from the Application. In the event of any change in the information provided during the establishment of the User status, said information shall be updated immediately. The Company is not responsible for the inability to access or benefit from the Site or the Application due to this information being given incompletely or untruthfully, or not being up-to-date.
3.2 The User declares that they have reached the age of 18 and have the legal capacity required to conclude this Agreement. If the User is accessing the Site on behalf of a business, the User accepts and declares that they have the necessary authority to do so. In this case, the User status and the rights and obligations will belong to the said business.
3.3 The User has the right to establish a single User account, and following the suspension or termination of the User account by the Company, it is prohibited for the User to establish a second account using the same or different information. The Company reserves the right to refuse the opening of a User account, entirely at its own discretion, without giving any reason.
3.4 Access to the Site by the User shall be carried out using their e-mail address and password. The User will be responsible for maintaining the confidentiality and security of this password, and any activity carried out using said information via the Site will be deemed to have been carried out by the User, and all legal and criminal liability arising from these activities will belong to the User. The User shall immediately notify the Company when they become aware of any unauthorized use of their password or any other breach of security.
3.5 The User accepts and undertakes that they will use the Application only for their lawful activities and that they will comply with this Agreement, its annexes, the applicable legislation, and other terms and conditions stipulated on the Site regarding the Application. The User may use the Application and the Site on behalf of a third party as long as they are authorized to provide services to third parties. In this context, the User shall ensure that said persons also comply with this Agreement and all other provisions applicable to them.
3.6 The User may authorize a third party (“Authorized User”) to use the Application from time to time. Who the Authorized User will be and their authorization level within the scope of the Application will be determined by the User. The User is responsible for the Authorized Users' use of the Application and will always control the Authorized Users' access to the Application and may change or cancel the Authorized User's access level to the Application at any time and without reason. In the event of a dispute between the User and the Authorized User regarding access to the Application, the User will make the decision regarding the Authorized User's access or access level to the Application or Content.
3.7 The Content shared by the User is the property of the User, and all responsibility regarding the Content belongs to the User. The Company has the right to use the Content within the scope of the license granted to it by the User under this Agreement. The Company cannot be held responsible for the Content or any loss or damage that the Content may cause, and without limitation, the Company has no responsibility regarding lawfulness, the accuracy of the Content, payment of invoices, collection, financial transactions, and tax reporting. Ensuring compliance with the relevant legislation regarding financial transactions, taxes, and other matters is exclusively the User's responsibility. The User accepts that the Company may delete the Content from the Application and its systems based on the requirements arising from the applicable legislation, primarily financial regulations, and that the Company is not responsible for any damages that may occur in this context, including lost data.
3.8 In the event that the Company or the Application is hosted by third parties, the User accepts and undertakes that they will not engage in activities that will endanger the security and integrity of the computer and network systems of these third parties, that they will not use the Application in a way that prevents or damages the functionality of the Application, the Site, or other systems where the services are offered, or the benefit of other users utilizing the Application and the Site, or use it incorrectly, that they will not provide unauthorized access to the computer systems where the Application is hosted or to the Application beyond the scope of access granted to them, that they will not transfer or upload files or illegal Content (including Content and other materials protected by copyright or trade secrets that the User does not have the right to use) to the Site that will damage the computer systems, devices, and software of the Company and third parties, and that they will not modify, copy, adapt, reproduce, create source code, or reverse engineer the computer programs used in the provision of the services or the operation of the Site unless absolutely necessary for ordinary use.
3.9 The User accepts that their use of the Application may be subject to restrictions, including monthly transaction and storage volumes. Such restrictions will be specified within the Application.
3.10 The User will keep copies of the Content uploaded to the Application. Although the Company complies with the necessary policies and procedures to prevent data loss, it does not guarantee that there will be no loss of Content. The Company is not responsible for the loss of Content regardless of how it occurs.
3.11 The Company will store and use the information and data shared with it by the User within the scope of the "Privacy Policy", which is an annex to this Agreement. The User accepts that if a request comes from the competent authorities in accordance with the applicable legislation, the Company may share the User's information in its possession with the relevant competent authorities. Apart from this, information pertaining to the User and the transactions carried out by the User via the Site may be used for the User's security, the fulfillment of the Company's obligations, and certain statistical evaluations. The Company also has the right to share the Content with other users in order to provide requested services such as sending invoices or sharing payment information. If the User wishes to use the Content belonging to other users, they will obtain the approval of the relevant users and will use said Content within the scope of the approval granted by the other user. This information may also be classified and stored on a database, and the Company may use the User's aforementioned usage and transaction information for performance evaluations, marketing campaigns of the Company and its business partners, annual reports, and similar operations, following the anonymization of said data for the period necessary for these purposes. The User accepts that the Content and other information may be stored in data centers located in Turkey or abroad by the Company or third parties.
3.12 In the event of technical problems regarding the Application, the User shall make reasonable efforts to detect and diagnose the problem before contacting the Company. If the User's need for technical support continues, the necessary support will be provided through the Site, the Application, or other appropriate channels.
3.13 If communication tools (such as a forum, chat tools, or a message center) are provided to the User via the Site, the User declares and undertakes that they will use these communication tools only within the framework of lawful purposes. The User shall not use said communication tools to share materials outside the purpose of the Application, including product and service sales, e-mails sent without the consent of the other party, files that may damage the software and computer systems of third parties, insulting content regarding other users, or any illegal content. The User undertakes that they have the authority to do so in terms of any communication they make via the Site. The Company has no obligation to control the appropriateness of communications made via the Site or whether they are directed towards the intended uses of the Application. The User shall also exercise the care they are obliged to show when using the communication tools provided via the Site in terms of other web-based communication tools accessed through or used in relation to the Application. The Company has the right to remove the communication tools it provides via the Site at any time at its own discretion.
3.14 The Company has the right to revise this Agreement and its annexes without any prior notice, and in the event this right is exercised, the relevant modification will enter into force with the next use of the Site by the User. If the User does not accept said modifications, they reserve the right to terminate this Agreement in the manner specified below.
3.15 The User may not transfer or assign their User account and their rights and obligations arising from this Agreement and the use of the Site to a third party in any way.
3.16 In the event that the User acts contrary to this Agreement and other terms and conditions contained within the scope of the Site, and their declarations and commitments in this context, the Company will have the right to suspend the User's membership or terminate the Agreement in the manner specified below, thus ending the user status. In such a case, the Company reserves the right to demand compensation from the User for the damages arising from said breach.
4.1 The User will be able to benefit from the Application only in return for the full and complete payment of the fees declared on the Site, again using the payment terms and instruments declared on the Site.
4.2 The User will be able to use the Application without paying a fee for the period specified on the Site. Upon the end of the said trial period, the User's membership will become a paid membership to be determined according to the type, service level, functionality, campaigns, or contract duration. Fees regarding the Application, payment terms, and the effective dates of the fees will be announced in the relevant sections of the Site. The User will be able to upgrade or downgrade their membership package at their own request. Unless otherwise stipulated by the Company, requests regarding this will be executed at the end of the relevant membership period. Modifications to be made to the fees and payment conditions regarding the membership package during the User's membership period will not be applied until the end of the User's membership period, and the new fees and payment terms will be valid with the start of the new membership period. No refund will be made in the event that the membership is terminated for any reason during the membership period, including the termination of the Agreement.
4.3 Unless requested otherwise by the User up to 14 (fourteen) days before the end of the period, the User's membership will automatically renew at the end of each period.
4.4 The Company will send the invoice regarding the usage fees to the contact address submitted by the User at the beginning of the membership period. All invoices will include the fees for the previous membership period in case of post-paid membership, and the fees for the next membership period in case of pre-paid memberships. The User will pay the relevant amount on the invoice within 14 (fourteen) days following the invoice date. The User is responsible for the payment of taxes and duties regarding the relevant fees.
4.5 The Company or third parties approved by the Company may store the User's credit card and payment information in order to perform transactions regarding membership and payment or to perform bank integration and related updates.
5.1 All rights, title, and interest over the Site and the Application belong to the Company. Within the scope of this Agreement, the User is granted a personalized, worldwide, royalty-free, non-transferable, and non-exclusive license to use the Site and the Application. No provision in the Agreement or other conditions regarding the Site can be interpreted as transferring the rights and interests regarding the Site and the Application to the User. Under this Agreement, the User grants the Company the right of use to use, copy, transmit, store, and back up their information and Content for the User's access to the Application, the use of the Application, and other purposes towards the provision of services. The Company has the right to sub-license to third-party developers regarding the Content for the purpose of providing services.
5.2 The User does not have the right, in any way or for any reason, to copy, modify, reproduce, reverse engineer, decompile, or otherwise access the source code of the software on the Site, or to create derivative works from the Site. Altering the browser and contents related to the Site in any way, or linking to or from the Site without the explicit permission of the Company is strictly prohibited.
5.3 The User shall not use the trade name, trademark, service mark, logo, domain name, etc. of the Company (or its affiliates) in any way.
6.1 The Application, software, and other contents within the scope of the Site are provided "AS IS", and in this context, the Company has no responsibility or commitment regarding the accuracy, completeness, and reliability of the Application, software, and content. The User understands and accepts that the Company also makes no commitment regarding the relationship of the Content and other User data to each other. The Company does not undertake that the use of the Application will be uninterrupted and error-free. Although the Company aims for the Application to be accessible and usable 24/7, it does not provide any guarantee regarding the functionality and accessibility of the systems that provide access to the Application. The User accepts that access to the Application may be blocked or interrupted from time to time. The Company is in no way responsible for such blocks or interruptions.
6.2 The User accepts and declares that links may be given via the Site to other websites and/or portals, files, or contents that are not under the control of the Company, and that such links do not constitute a declaration or guarantee of any kind intended to support the website they direct to or the person operating it, or regarding the website or the information it contains, and that the Company has no responsibility regarding the portals, websites, files and contents, services or products accessed via said links, or their content.
6.3 The User accepts that the Application and access to the Applications offered via the Site and their quality largely depend on the quality of the service procured from the relevant Internet Service Provider, and that the Company has no responsibility for problems arising from said service quality.
6.4 THE USER IS EXCLUSIVELY RESPONSIBLE FOR THE CONTENTS THEY UPLOAD AND THE USE OF THE SITE AND THE APPLICATION. THE USER ACCEPTS THAT THEY INDEMNIFY THE COMPANY FROM ANY CLAIMS AND DEMANDS (INCLUDING LITIGATION COSTS AND ATTORNEY FEES) THAT MAY BE SUBMITTED BY THIRD PARTIES REGARDING INTELLECTUAL PROPERTY INFRINGEMENTS, THE CONTENT, AND THE USE OF THE APPLICATION AND THE SITE.
6.5 THE COMPANY, TO THE EXTENT PERMITTED BY APPLICABLE LAW, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO ITEMS SUCH AS LOSS OF PROFIT, LOSS OF GOODWILL AND REPUTATION, AND EXPENSES INCURRED FOR THE PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICES, ARISING AS A RESULT OF THE USE OF THE SITE. IN ADDITION TO THIS, THE COMPANY ALSO DECLARES THAT IT DOES NOT PROVIDE ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. IN ANY EVENT, THE COMPANY'S LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID BY THE USER WITHIN THE SCOPE OF THE SERVICES SUBJECT TO THIS AGREEMENT UP TO THE DATE THE RELEVANT DAMAGE AROSE.
7.1 This Agreement shall enter into force upon its electronic acceptance by the User and shall remain in effect unless terminated by either party in the manner specified below.
7.2 Either party may terminate this Agreement at any time, without showing any reason and without paying compensation, with a written notice to be made 1 (one) week in advance to the e-mail address notified by the other party.
7.3 In the event that one of the Parties fails to fully and properly fulfill its obligations arising from this Agreement, and despite the written notice to be made by the other party, said breach is not remedied within the given period, this Agreement may be terminated by the notifying party. If the aforementioned breach is committed by the User, the Company will have the right to suspend the User status until the breach is remedied. If the User violates the applicable legislation, the Company may terminate the Agreement for just cause with immediate effect.
7.4 The termination of the Agreement will not eliminate the rights and obligations of the Parties that have arisen up to the termination date. With the termination of the Agreement, the User is responsible for all fees and expenses incurred up to that day and will not be able to use the Site and the Application as of the termination date. In the event of the termination of pre-paid memberships, no refund will be made to the User.
7.5 If the User's account is inactive for 3 (three) months, the Company may terminate this Agreement.
7.6 In cases where the User account has not been blocked for legal reasons and the Agreement has been terminated, the Company will provide read-only access to the Content for 6 (six) months.
7.7 The Company has the right to store the Content in its databases as long as this Agreement is in effect. Within 6 (six) months following the end of the User's membership period or this Agreement, the User will be able to retrieve the Content without paying a fee. After the expiration of this period, the Company may charge a fee for such requests transmitted. The relevant fees will be specified within the scope of the Application.
8.1 The invalidity, illegality, and unenforceability of any provision of this Agreement or any expression contained in the agreement will not affect the validity and enforceability of the remaining provisions of the Agreement.
8.2 This Agreement is a whole with its annexes. In the event of any conflict between the Agreement and its annexes, the provisions contained in the relevant annexes shall prevail.
8.3 Communication with the User will be established via the e-mail they declared while registering or via the general information tool located on the Site. Communication made by e-mail substitutes for written communication. It is the User's responsibility to keep their e-mail address up-to-date and to regularly check the Site for notifications.
8.4 Istanbul (Bakırköy) Courts and Enforcement Offices shall have jurisdiction over disputes arising from this Agreement and its annexes.
The purpose of this Privacy Policy is to determine the terms and conditions regarding the use of information and data shared with Sanalogi Bilişim San. ve Tic. A.Ş. (“Company”) by the persons (“User(s)”) who register as members on the site located at www.turasistan.com (“Site”) during their use of the Platform located on the Site. The Privacy Policy is an annex and an integral part of the User Agreement concluded with the User.
The Content uploaded to the Site by the User is the property of the User. The Company will not disclose or sell this Content without the prior consent of the User.
The Company will not disclose the Content transmitted to it electronically via the Site to third parties outside the purposes and scope determined by the User Agreement concluded with the Users. In this context, the Company undertakes to keep the Content strictly private and confidential, to consider this a confidentiality obligation, and to take all necessary measures and exercise due care to ensure and maintain confidentiality, and to prevent all or any part of the confidential information from entering the public domain or its unauthorized use or disclosure to a third party.
If the User gives consent to the Company, the Content may be processed, stored, and transferred to third parties by the Company and its partners to provide the services requested by the User, within the framework of the User's consent, for purposes such as payment transactions, invoicing and processing, bank integration, third-party applications that the User allows access to, and direct marketing.
The Company may disclose the Content to other users in order to provide requested services such as sending invoices or sharing payment information. If the User wishes to use Content belonging to another user, they shall obtain the approval of the relevant user and use the Content within the scope of this obtained approval.
Personal information may be used to contact the User or to improve the User's experience on the Site (such as maintenance and support regarding services, developing existing services, creating new services, and offering personalized services), and it may also be processed, stored, and transferred to third parties for the purposes of creating databases, maintaining memberships, and carrying out other activities necessary for providing the Company's services to the User.
The Company may anonymize the usage and transaction information carried out by the User on the Site and store, process, and transmit it to its business partners for the period necessary to achieve these purposes to be used in statistical evaluations, performance evaluations, marketing campaigns and donation campaigns of the Company and its business partners, annual reports, and similar reports.
Information requested from Users who respond to periodic or non-periodic surveys that may be organized via the Site and who consent to the processing of their personal information may be used by the Company for the purposes of direct marketing to these persons, conducting statistical analysis, and creating databases.
The Company may also share User information with third parties in the presence of the following conditions:
In order to identify and resolve technical problems related to the system, the Company may need to detect and use the IP addresses of the users when necessary. IP addresses can also be used to generally identify users and to gather comprehensive demographic information.
The Company has the right to transfer the data related to the aforementioned purposes to its servers (the servers may belong to itself, its affiliates, or subcontractors) located anywhere in the world outside the user's country of residence.
It is possible to provide links to other sites and applications via the Site, and the Company bears no responsibility for the privacy practices and contents of these sites and applications.
The Company may change the provisions of this Privacy Policy at any time by publishing them on the Site. The provisions of the Privacy Policy modified by the Company shall enter into force on the date they are published on the Site.