Are my customer data stored securely?
Yes, absolutely. Your customer data and all your information are stored securely. No one except you can access them. All data is encrypted.
Do threats on my computer affect the software?
Turasistan runs on cloud and web-based technology. Even if your computer crashes, you can access it from another computer or mobile device.
What kind of security do you have?
Turasistan operates with a 3-tier architecture. This is the same infrastructure model used by banks. It runs on three separate physical servers with backups. Firewall and antivirus systems provide additional protection.
Can I set prices when creating a tour?
Yes. You can define package prices, age-based pricing, discounts for students and disabled guests, and more.
Can I define multiple routes in a tour?
Yes. You can define many routes such as transport, accommodation, and return journeys.
What transportation types can I define?
Airplane, bus, car, and any custom transport types you want. Even UFOs for space tours :)
What accommodation types are available?
Hotels are predefined. You can also create any type such as apartments, tents, etc.
Is there a tour calendar?
Yes. You can view yearly planned tours in a calendar and manage everything from a single screen.
Can I collect payments via virtual POS and credit card?
Yes, you can collect payments securely with 3D Secure protection.
Can I collect group payments in a single transaction?
No. Payments are collected per person to avoid issues such as cancellations and refunds. This ensures correct accounting flow.
Do I need to register the same customer again?
No. You can access all previously registered customer data.
What does customer data access mean?
It means viewing detailed statistics such as travel dates, frequency, and companions.
What kind of reports can I generate?
Unlimited reporting options based on your needs. The system is designed for continuous expansion.
How are cancellation/refund contracts handled?
Documents can be printed with company details and customer info, including IBAN and account data for refunds.
What is a voucher card?
A voucher card is a travel document containing all details of transportation, accommodation, and payment tracking.
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