SMS Customer Communication
Reach your customers without leaving the system
Telling a group their flight time and meeting point, reminding a customer of a missing payment, sending holiday greetings: doing this from a separate SMS panel or a phone means retyping numbers and rewriting the same message every time.
In Turasistan App, you connect your SMS provider once. Customer numbers are already on record, and you send messages straight from Turasistan with ready-made templates.
Your customer is on record, your message is ready; all that's left is to send it.
With the SMS provider you already use
Turasistan works with PG SMS, MutluCell, EXPRESS SMS, NetGSM, Twilio and Posta Güvercini. You enter the username, password and SMS originator (sender ID) of your provider account once, and messages go out under your agency's sender name.
Traditional method vs. Turasistan
|
Traditional method |
With Turasistan |
|---|---|
|
SMS is sent from a separate panel or a phone |
SMS goes out straight from Turasistan |
|
Numbers are retyped every time |
Customer numbers come from the record |
|
The same message is rewritten every time |
Frequently used messages are ready as templates |
|
An IBAN is sent by message for payment |
The payment link goes by SMS as a short link |
|
The message comes from a personal number |
The message goes out under your agency's sender name |
Ready messages with templates
On the SMS Templates screen, you define the messages you send often once, and switch them active or inactive as needed. For example:
- Flight update: Meeting time and place for the group
- Payment reminder: A notice to a customer with a missing payment
- Birthday: Greetings to your customer
- Religious holidays: Greetings on special days
Messages that go with transactions
With notification templates, you prepare in advance the messages that go to customers with transactions such as invoices and tour reservations. The payment link also goes by SMS as a short link with a ready message.
Who is it for?
- Hajj and Umrah agencies that need to get flight, meeting and last-minute information to their groups fast
- Agencies tracking payments and sending reminders
- Agencies that want to keep in touch with customers through special-day messages
Learn more
See the customer card on our CRM and Communication page, and the payment link on our Payment Link page. SMS integration is included in the Full Package.